1. Information we collect
We collect information in three main ways: information you provide directly, information collected automatically when you use the website, and information we generate as part of providing services.
Information you provide: When you contact us, request a briefing, or inquire about services, you may provide your name, email address, phone number, organization name, and message content.
Automatic information: Like many websites, we may receive standard technical information such as your browser type, device information, approximate location derived from IP address, pages viewed, and the date and time of requests. We use this information primarily for security and performance.
Service-related information: If you engage our services, we may collect meeting notes, requirements, and non-sensitive context required to deliver agreed deliverables. We request that clients avoid sharing sensitive personal information unless it is essential and a secure channel is arranged.
2. How we use information
We use personal information to: respond to inquiries, provide and improve our services, operate and secure the website, and comply with legal obligations. We do not use personal information to make automated decisions that produce legal or similarly significant effects.
If you contact us, we use your contact details to reply and to keep a record of communications. If you become a client, we may use your information to deliver the requested services, manage billing, and maintain internal records.
We do not sell personal information. We do not intentionally collect personal information from children under the age of 13.
3. Cookies and preferences
Cookies are small data files stored on your device. We use essential cookies that support core site functionality, such as remembering your cookie preference. If we use analytics cookies, we use them to understand aggregate usage patterns and improve content. Analytics cookies are optional and depend on your consent choice.
You can choose to accept or reject optional cookies using the cookie banner and the preference controls on this page. Your choice is stored on this device in local storage. If you use a different browser or device, you may need to set your preference again.
4. Sharing and service providers
We may share personal information with service providers that help us operate the website and deliver services, such as email, hosting, and productivity tools. Service providers are authorized to use personal information only as necessary to provide services to us and are expected to protect it.
We may disclose information if required by law or if necessary to protect the rights, property, or safety of Northern Signal AI, our users, or others.
5. Retention and security
We retain personal information only for as long as needed for the purposes described in this policy, including meeting legal, accounting, or operational requirements. Retention periods vary depending on the context of the interaction.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent for optional data processing. We may need to verify your identity before responding to a request.
To make a request, contact us using the details below. We will respond within a reasonable time and may ask for additional information to clarify your request.
7. Contact for privacy requests
If you have a privacy question or want to make a privacy request, contact:
Privacy Contact
Northern Signal AI
120 Bremner Blvd, Suite 600, Toronto, ON M5J 0A8, Canada
Phone: +1 (416) 555-0192
Email: [email protected]
This policy may be updated occasionally. If we make material changes, we will update the date below.
Last updated: